Unveiling the figures at the Vietnam E-commerce Development Conference in Hanoi on December 1, MoIT Deputy Minister Do Thang Hai emphasised that with such levels of continuous growth, the country’s e-commerce has become an important component of the digital economy.

Vietnamese e-commerce is not only growing rapidly and strongly but also developing sustainably, leading to the formation of secondary service supply systems for the market, including technology platform services supporting e-commerce transactions, marketing services, online marketing and delivery services, helping to optimize links between manufacturers and consumers, said Hai.

Apart from positive results, however he admitted the domestic e-commerce market has also encountered numerous difficulties in ensuring origin of goods, the confidentiality of personal information, and consumer confidence in transactions.

Furthermore, logistics infrastructure is yet to  keep pace with the fast growth of e-commerce services, pointed out the Deputy Minister.

Meanwhile, Le Hoang Oanh, director of the Department of E-Commerce and Digital Economy, stressed the need to pay due attention to maintaining steady growth, meeting the requirements of the green trend, as well as protecting the environment and consumers to develop e-commerce in a sustainable manner.

At the event, the Ministry of Industry and Trade launched a digital ecosystem model to sustainably develop e-commerce, including digital transformation activities, the development of digital infrastructure, and solutions to protect the legitimate rights of consumers and stakeholders that participate in e-commerce transactions.

A signing ceremony of a co-operation agreement took place at the event among management agencies, e-commerce platforms, payment intermediaries, and banks in a bid to protect stakeholders involved in the digital ecosystem and consumer rights.

Source: VOV