It has said that both traditional and tech-based taxi drivers should be held to account for such behaviour.

The waiting area for taxis at the Tan Son Nhat International Airport in HCM City. — VNA/VNS Photo Tien Luc

The ministry has sent a document asking the Civil Aviation Authority of Vietnam (CAAV) and the city’s Department of Transport to create more favourable conditions for passengers travelling to and from the Tan Son Nhat International Airport.

Many passengers have complained that it is difficult to catch a taxi from the airport to get home, and very high prices are charged. They’ve said that some drivers approach possible customers and “drag” them to their taxis and then demand high prices.

Deputy Minister of Transport Le Anh Tuan has asked CAAV, the State-owned Airports Corporation of Vietnam (ACV) and airport authorities to arrange areas and lanes for picking up and dropping off passengers when numbers rise sharply.

They must ensure safety, security, and order for passengers as they wait for vehicles to pick them up; and prevent soliciting and the charging of abnormal taxi fares, he said.

The ministry has noted that the parking area for waiting needs to be increased to ensure the number of vehicles to meet the needs of passengers.

The ministry has called for adequate parking lots for public buses waiting to pick up and drop off passengers at the airport’s domestic terminal.

Transport connectivity between domestic and international terminals should also be improved to make things more comfortable for passengers, the ministry has said.

It wants the application of technology to support traffic regulation in the airport area.

The CAAV has been tasked to direct the Southern Airports Authority in collaboration with the city’s Department of Transport and other functional forces to strengthen inspection, supervision, and handling of parking and other violations in the airport area.

Source: Vietnam News

HCM City mulls solutions to taxi turmoil at Tan Son Nhat Airport

The HCM City Transport Department has asked the Southern Airport Authority (SAA) to arrange parking lots for buses to enter the airport to carry passengers from Tan Son Nhat Airport to the city central area and other places.