Despite its fast-paced development, Lotteria Vietnam has been operating at a loss. In 2020, the chain’s net losses surpassed $8.97 million, reducing its book value from $24 million at the beginning of the year to a little less than $14 million.

The COVID-19 pandemic was not the main culprit behind the chain’s losses, as it was only a continuation of the VND20 billion ($870,000) losses it suffered between 2017 and 2019.

Lotteria is not alone in this situation, as others like McDonald’s and Jollibee are also amassing losses.

Chain owner South Korea’s Lotte Group last month sent the market spinning after rumours surfaced that it would shut down its Lotteria restaurant chain in Vietnam. However, a representative refuted the news, saying that the chain will not only remain open but will expand with 10 new outlets as well as a food preliminary processing factory in the southern province of Long An. The company blamed the confusion on a misunderstanding of a South Korean media report, and the fact that it is leaving the Indonesian market.

Since its entry in 1998, Lotteria has opened 260 stores in Vietnam, including 100 through the franchising model.

According to Sean T. Ngo, CEO of VF Franchise Consulting, there are many reasons for the ongoing losses of foreign fast food chains despite their long presence in Vietnam, including increasing competition, high rental costs, and the limited supply of affordable premises.

“Other reasons include a supply chain that needs significant improvements and more qualified suppliers, fast-rising labour costs due to nearly annual increases in minimum wages throughout the country, and generally lower disposable incomes compared to many neighbouring countries,” he said.

However, the difficulties do not seem to stop the onslaught of fast-food chains, with more outlets being opened not only in commercial centres and big cities but also in the provinces, making the market more competitive.

Acquiring a taste 

According to data from Euromonitor International, Vietnam’s fast food market is still growing strongly at 18-20 per cent a year. This comes partially from people incorporating more and more Western meals – including fast food but also pastries and dairy-based smoothies – into their diets.

Changing consumption habits are partially driven by rising incomes as well as modern Vietnamese families shifting to a busier, more cosmopolitan lifestyle that includes fewer home-cooked family meals and more dine-out and takeaway options to save time as well as money.

According to a survey of nearly 600 people across Vietnam published in August 2020 by Q&Me, 87 per cent of respondents had fast food in the past three months, with 55 per cent saying they went because of “good taste” and 39 per cent because of the location. Additionally, 87 per cent of respondents ordered fast food online due to ease of use (71 per cent) as well as good prices/promotions and low delivery costs (43-43 per cent).

The Lotteria at Hang Than Street in Hanoi is a popular lunchtime haunt for secondary and high school students. Trung Thanh, a local student, told VIR, “We like coming here because it is close to our school. The food is delicious and the space is comfortable. It is also a good place to get out of the sun during summers.”

The obesity epidemic 

The increase in demand for fast food is one of the causes of the rising rates of obese and overweight children in Vietnam. Last month the Ministry of Health’s National Institute of Nutrition published the National General Nutrition Survey for 2019-2020, highlighting alarming increases in the number of obese and overweight children across the country.

The survey is the largest of its kind in Vietnam and involved over 22,000 households in 25 cities and provinces representing six ecological areas. It collected anthropometric data as well as data on micro-nutrients, individual food portions, food security, and food hygiene and safety.

The survey showed that the rate of overweight and obese school-age children (5-19 years old) increased from 8.5 per cent in 2010 to 19.0 per cent in 2020. Within this figure, the rate reached 26.8 per cent in urban areas and 18.3 per cent in rural areas.

Speaking at a conference to announce the results of the survey, Rana Flower, the representative of the United Nations Children’s Fund (UNICEF) cum acting chief of the Food and Agriculture Organization of the UN in Vietnam, said that the country is facing the triple burden of stunting, overweightness-obesity, and lack of micronutrients.

UNICEF’s State of the World’s Children 2019 report in addition directly linked the marketing of unhealthy foods and sugar-sweetened beverages to the growing number of overweight and obese children.

“Marketing, packaging, and aspirational status symbols have a seductive pull on all consumers, but adolescents are especially influenced by these factors. Fast food and prepared snacks are widely available in urban areas worldwide and can be especially appealing to young people. Fast food restaurants, with their clean, bright interiors, are places where teens can hang out with friends,” the report noted.

Tran Minh Chau, health coach and the operator of HAB Cyber Club in Hanoi told VIR that while fast food might taste good, they are extremely rich in aromatic spices and trans fats, one of the most unhealthy kinds of fat to consume.

“Fast food is very harmful to health because the oil used to fry food is of a very high temperature and is reused many times. Fast food increases visceral fat and has been proven to contribute to the incidence of cardiovascular diseases and even cancer,” Chau said. “The problem is that these diseases set in slowly, so parents often overlook the signs and are unaware of how harmful their children’s diets are.”

VIR

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